WELCOME GUIDE

WELCOME

It is with great pleasure that we welcome you to our chalet.

Check-In: 17H00 Check-out: 11H00

Any early arrival or late departure will incur costs of $ 25.00 per additional 1/4 hour.

No credit for early departures.

It is however possible to have arrival or departure times at 2 p.m. if this is agreed in advance *. (Extra of $ 100.00).

* Subject to additional maintenance personnel available. Make your request as soon as possible to be more likely to be able to take advantage of this option.

This document will provide you with important details concerning the operation and regulations of the chalet. We invite you to read it carefully and share it with your group

DIRECTION

From the Saint-Faustin-Lac carré exit located on the 117 (exit 107)

AT STOP, turn right and continue for 1.3 km on rue Principale
Turn left on rue Tour-du-Lac

if you miss this street, turn left on rue du Moulin then at the first stop, turn left on rue Tour-du-Lac

THINK TO BRING

Your beach towel and washcloths

Your life jackets

Coffee pods for Keurig K50 machine or filter coffee

Toilet paper, paper towels, trash bags and additional tissues, as needed.

KEY BOX

The key box is located on the main door. Open and make the code. When you leave, even for a short time, we strongly suggest that you always put the key back in the box so as not to lose it. A fee of $ 20.00 will be retained for any key not returned.

INTERNET

Unlimited Wi-Fi Internet is available in the chalet.

The code is 1234123412 .

NOISE POLICY

We have a zero tolerance policy for loud parties.

Gatherings such as post-ball parties or others that could be noisy are prohibited. Noisy and disrespectful behavior towards neighbors, including loud music and / or excessive noise after

22h00 will not be tolerated.

Municipal Regulation:

2.1 NOISE - GENERAL

The act of making, provoking or inciting to make in any way any noise likely to disturb the peace, tranquility, comfort, rest, well-being of one or more citizens, or prevent the peaceful use of the property in the vicinity, constitutes a nuisance and is prohibited.

2.3.1 The fact of using or allowing to use a loudspeaker or amplifying device outside a building constitutes a nuisance and is prohibited

2.3.2 The fact of using or allowing to use a loudspeaker or amplifying device inside a building so that sounds are projected outside the building constitutes a nuisance and is prohibited;

If we receive a noise complaint and the tenant does not comply following a verbal and / or written notice, a penalty of $ 50.00 per adult (s) (minimum $ 250.00) will be retained from the security deposit. It is therefore strongly recommended that the tenant be reachable by phone, email or instant messaging.

If, after a second notice from the owner or their representative, the tenant does not comply, he will be evicted without refund and a penalty of $ 500.00 will be retained from the security deposit in addition to the first amount already received.

If the owner or his representative receives a complaint for noise from the police, the tenant will be automatically evicted, without refund and a penalty of $ 500.00 will be retained from the security deposit. In addition, you will have to pay the almond charged to the owner, which ranges from $ 400 to $ 2,000.

We reserve the right to interrupt the rental period (without refund) if such prohibitions are not observed.

PROHIBITIONS

It is forbidden to install a tent on the ground
It is strictly forbidden to take the towels outside
Fireworks are prohibited throughout the municipality
Motor boats are prohibited on the lake
Smoking is not permitted inside the cottage at all times.
Pets are not allowed on site.

A cleaning fee of $ 350.00 will be retained on the deposit in case of non-respect with the rule on the simple observation of an animal on site or smoking.

PARKING

There is room for 6 cars in the parking lot.

It is forbidden to park on the street leading to the chalet. This street is private and reserved for residents. You may be towed at your expense.

TOWELS AND SHEET

We provide 18 white towels per rental.

They are located above the washing machine.

Any lost, soiled or damaged towel will incur a charge of $ 25.00 per towel charged to the rental manager.

Sheets and pillows are provided in the chalet under the same conditions.

BBQ

The BBQ is available in the summer season. We supply propane from May 15 to October 31.

If your bottle is empty, you will find on the side of the chalet (Right side when you are looking at the lake). A box with surplus bottles.

To open the padlock simply put the following code: 0 + the address of the chalet

Ex: If you live at 452 main street, the code will be 0452.

Leave the empty bottle next to this box and keep it look.

Please clean the BBQ thoroughly after each use.

GARBAGE

Please take your waste out into the bins for this purpose located in the parking lot.

Black bin = Green bin bin = Recycling

It is important to place everything that is recyclable for recycling.

CLEANING

We ask the tenants to leave the chalet in a good state of cleanliness.

Cleaning costs are included in the price, this includes normal maintenance and laundry.

However, additional cleaning hours will be billed to the rental manager at a cost of $ 40.00 / Hour if the premises are not left in a good state of cleanliness.

EXTERIOR MANTENANCE

We hire a company to perform outdoor snow removal and lawn mowing.

This company tries as much as possible to carry out its maintenance outside the periods of stay of our customers.

However, as its elements are subject to mother nature, it is possible that the company performs the maintenance during your stay.

P.S No lawn mowing will be done during the weekend.

MOVING FOURNITURE

It is not allowed to move furniture or electronic devices or take them outside.

Replacement or repair for damage to furniture, floors and walls will be billed to the rental manager.

TÉLÉVISION AND CABLE

We are subscribed to Cogeco digital. To operate the TV, open it manually and make sure it is on channels 3 or 4.

You can then change the stations with the Cogeco controller (small black controller). For assistance, you can reach Cogeco at 1-800-665-3131.

VIDEOSURVEILLANCE

The outside places are under video surveillance.

The recordings are reserved for security purposes only and the landlord agrees not to view the recordings unless an incident occurs.

HOT TUB RULES

The hours of use are between 9:00 a.m. and 11:00 p.m.

It is strictly forbidden to smoke, drink or eat in the spa.

The cover must be replaced correctly after each use of the spa.

The cover is lifted by the lever, you do not have to remove the cover just "rotate".

Above 100 ° F, spa maintenance products become less effective and can cause health risks. The maximum recommended temperature is 100 ° F. The spa is programmed accordingly before your arrival.
Please rinse your body with cream, sand and other dirt before entering the water.

People with long hair are asked to tie them or wear a hat.

Children under the age of 14 must be accompanied by an adult at all times.
Please respect the maximum capacity: 7 people
Please notify us if the water level is low.

If we find that the tenant has not used the SPA properly and according to the instructions, forcing us to proceed with an unusual treatment, a penalty of $ 150.00 (minimum) will be required.

COMPLEMENTARY SERVICES

FIREPLACE AND FIRECAMP:

The campfire must be extinguished by 10:30 p.m. For the interior fireplace, make sure that the fireplace key is open (vertically).

You can buy at BoniChoix or bring your own.

A neighbor also offers the purchase of wood on site. About $ 30.00 for 3 cubic feet.

BOATING:

No motorized boat is allowed on the lake. Each person must ensure that they can practice their aquatic activities safely for themselves and the people for whom they are responsible.

You can rent canoe, pedal boat, kayak on site at a cost of $ 20.00 each per day

Its services are initiatives of a neighbor, which makes available to our tenants additional services to meet your needs other than accommodation.

If interested please contact directly at before your stay.

DEPARTURE

The departure time is 11:00 am unless you have previously agreed to a late departure ($).

It is very important that you leave the chalet at the time specified in your reservation.

You will be charged a fee of $ 25.00 for each additional 15 minutes for a late departure.

DO BEFORE LEAVING

Turn off all the lights
Make sure the dishes have been washed and put away. Fee of $ 25.00 (minimum) if the cleaning team must do your dishes and the row
Place garbage cans and recycling in bins, outside
Place the TV controllers near the respective TVs
Make sure all fire is out
Clean the BBQ
Lock the exterior doors and windows of the chalet, put the key in the same place